Support
How to get help, and how fast we answer.
Contact
Email hello@goldstandardweb.com.
Please include: your Confluence site address, what you expected, what happened, and the rule's name if it's about a rule. Screenshots help. Please don't send people's names or email addresses unless we need them.
How fast we answer
| Issue | First reply |
|---|---|
| Critical — the app is adding or removing watches it shouldn't, sending a flood of email, or a security issue | Within 24 hours |
| Everything else — questions, bugs, feature ideas | Within 5 business days |
Something going wrong right now?
Don't wait for us. Go to Settings → Pause all rules. That stops every sync at once while you look into it. See Pause and undo.